FAQ | Transcription Services

What are transcription services?

Transcription services involve listening to recorded speech, either from an audio or video file, and providing the text, word for word, in written form.

Do you provide transcription services? 

Yes. Please email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with your contact information and requirements so that we can issue you a quote for our services.

Please include your full name, company name, phone number, mailing address, the language pair(s), and attach the audio/video file to your email. If the file is too large to send by email, please send us your FTP server information or a link to the file so we can review it.

How do I submit my audio/video file for transcription services?

If possible, please attach it to an email and send it to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . If the file is too large, please send us your FTP server information or a link to the file so we can retrieve it. Clients often use online file transfer services like yousendit.com or sendspace.com.

How long does it take to transcribe an audio or video file?

It depends on the quality, nature and the length of the file. Generally it takes between 4 - 8 hours of transcription per hour of audio/video.

How do you charge for transcription?

We generally charge per minute or hour of audio/video, depending on the level of difficulty and estimated length of time necessary to complete the transcription service.